Customer Service
Customer Service

“We supply natural gas on the purpose to cater the needs of manufacturing industries for cleaner, cost effective and environmentally friendly fuels.“


We are exceptionally committed to reach out to every valued customer up to their satisfaction.  As we move towards getting ahead in the business of innovative value-added energy solutions, we aim to augment our commitment by:

  • Striving to not only meet our customers' needs, but to also anticipate them.
  • Expanding our creativity in developing new and innovative ways of offering our services to our customers.
  • Delivering our responsibility to help our customers make informed decisions about the use of our products and services.



Value Added Services

  • Technical advice, consultation and design review
  • Assistance with securing authority's approvals
  • Safety inspections, briefings and participation in fire drills
  • Customer after sales service
  • 24/7 emergency response
  • Consultation on energy efficient solutions
  • Operations and maintenance of system 
  • Technical support and troubleshooting services
  • Emergency contact numbers



Easier Means of Communication

NGDC provides customer services during normal working days (7:30 AM – 4:30 PM) at 011-4982629 and  provides emergency contact number (24-hrs.) 050 012 4391.  This allows our customers to get in touch with us anytime throughout the day and all year round.




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